Help Center

10 Sports FAQ — All your answers in one place

From account setup and payments to app downloads and withdrawals — find clear, detailed answers to all common questions right here.

7
FAQ
24/7
Live Support
3 Minutes
Average Resolution Time
In Bengali
Full Support
All questions
Account
Payment
App
Gaming
Responsible

Account

Updating your profile on 10 sports is straightforward, though certain details cannot be changed directly for security reasons.

Change name or email:

  1. Log in and click on your profile icon in the top right corner.
  2. Go to "My Profile" or "Account Settings".
  3. Edit the relevant fields and tap "Save".

Change mobile number: To change your registered mobile number, you will need to contact the support team directly — as your mobile number is the primary means of identity verification. The update is processed after verifying your identity with your National ID (NID), and is typically completed within 24 hours.

Keeping accurate information in your profile is important — especially since your details must match during KYC verification at withdrawal.

App

Yes, 10 sports has its own mobile app — available for both Android and iOS. It's lightweight, fast, and runs smoothly on all types of devices.

Android Download:

  1. 10 sports' Download page Go.
  2. Download the APK file (approx. 18 MB).
  3. Go to your phone's Settings → Security → and enable "Unknown sources".
  4. Open the downloaded APK file and tap Install.

iOS (iPhone/iPad): Search for "10 Sports Betting" on the App Store, or install directly via the link on the download page. iOS users don't need to change any additional settings.

With app notifications enabled, you'll get real-time updates on match starts, bonus offers, and live odds changes the moment they happen.

Gaming

10 sports offers an extensive collection of slot games, with a variety of options suited to players of all levels:

🎰 Classic Slots (3-Reel)

Simple mechanics, fewer paylines — perfect for beginners. Minimum bet is usually from ৳1.

🎮 Video Slots (5-Reel)

Multiple paylines (9 to 243), free spins, bonus rounds, and animations.

💎 Progressive Jackpot Slots

A portion of every bet contributes to the jackpot pool. One spin could win you crores of BDT. Learn more Jackpot page

⚡ Megaways Slots

Thousands of different winning combinations every spin. High RTP (95%+).

New to the platform? Start with classic slots or demo mode — play for free to get a feel for the games, then switch to real money when you're ready.

Payment

The minimum deposit amount on 10 sports may vary slightly depending on the payment method:

Payment Methods Minimum Time
BKash ৳100 Instant
Nagad ৳100 Instant
Rocket ৳100 Instant
Bank Transfer ৳500 2–6 Hours
Crypto (USDT) $10 15–30 minutes

Deposit a minimum of ৳300 to claim a 150% welcome bonus on your first deposit. Bonus amount is capped at ৳20,000.

Payment

The withdrawal process at 10 sports is straightforward and is completed quickly in most cases.

Withdrawal steps:

  1. Log in and go to the Wallet or Cashier section.
  2. Select the "Withdrawal" or "Withdraw Funds" option.
  3. Select your payment method — it's best to choose the same method you used for your deposit.
  4. Enter the amount and verify your mobile number.
  5. Confirm the request with an OTP.

Processing time:

  • bKash / Nagad / Rocket: Usually 5–30 minutes.
  • Bank Transfer: 1–3 hours on business days.
  • First withdrawal: KYC verification may add a small amount of extra processing time.

The minimum withdrawal amount is ৳500. To withdraw bonus balance, wagering requirements must be met.

Account

Quick answer — No, no individual may hold more than one account on 10 sports.

10 sports allows only one account per person. If you attempt to create multiple accounts:

  • All accounts may be permanently suspended.
  • Your withdrawal request may be cancelled.
  • You risk losing access to bonus benefits.

For two members of the same household: Two members of the same household may hold separate accounts, provided each has a different NID, mobile number, and bank account. However, managing two accounts from the same device may require verification. If this applies to you, notify the support team in advance.

If you're having trouble accessing an old account, contact support instead of opening a new one — they'll help you recover it.

Responsible Gaming

10 sports takes responsible gaming seriously. Use the tools below to stay in control of your play:

💰 Deposit Limit

Go to Account Settings → "Responsible Gaming" → "Deposit Limit" and set your daily, weekly, or monthly limit. Decreases take effect immediately; increases require a 48-hour waiting period.

⏰ Session Time Limit

Set a daily limit on how long you play. Once the time is up, you'll receive an automatic reminder.

🌙 Take a Break

Pause your account for 1 day, 7 days, or 30 days. It reactivates automatically when the period ends.

🚫 Self-Exclusion

Completely close your account for 6 months to 5 years. This cannot be reversed before the period ends — not even by contacting support.

Learn more Responsible Gaming Page View.

No questions found for this keyword.
Try different keywords or contact our support team.

10 Sports FAQ — Still Have Questions?

This FAQ page is designed to give 10 sports users in Bangladesh clear, straightforward answers to the most frequently asked questions. Thousands of members ask new questions every day — the most important ones are covered right here.

If you can't find your answer in the FAQ, reach out to our support team directly. 10 sports support is available 24/7, assists in Bengali, and typically responds within 3 minutes.

The 10 sports FAQ is updated regularly. Whenever new features, payment methods, or policy changes are introduced, you'll find out here first.

Payment-related questions deserve extra attention — especially when it comes to withdrawals. Without KYC verification, processing may be delayed. To avoid any issues, submit your National ID details in your profile right after registering.

A note on security — no 10 sports staff member will ever ask for your password, OTP, or card number over the phone or chat. Any such request is fraudulent — report it to support immediately.

Our advice for new members — read through the full FAQ first, then start with a small amount. Download the mobile app and don't forget to claim your daily check-in bonus. To learn more, Platform page or Reviews Page View.

⚡ Top Features of 10 Sports

Why more people in Bangladesh choose 10 sports than any other platform.

Instant Deposit
Deposit from as little as ৳100 via bKash, Nagad, or Rocket. Funds appear in your account within seconds.
Fast Mobile App
A lightweight 18 MB app for Android and iOS that runs smoothly on any device.
30+ Sports Markets
Live betting on cricket, football, tennis, kabaddi, and more.
24/7 Support in Bangla
Get support in Bengali for any issue. Average response time is just 3 minutes.
Safe & Transparent
256-bit SSL, international license, and transparent policies. Your funds are fully protected.
Bonuses & Promotions
150% welcome bonus, daily check-in rewards, reload bonuses, and cashback offers.

📞 Need more help?

If you can't find your answer in the FAQ, contact us directly.

Live Chat
Click the chat icon at the bottom right of the site. Get instant responses in Bengali.
Average response time: 3 minutes
Email Support
For more complex issues, send us an email — you'll typically receive a reply within 2–4 hours.
support@10sports.onl
Help Articles
Browse topic-specific guides and tutorials — resolve issues on your own.
🎯

Got your answer? Get started now!

Sign up in just 2 minutes, claim your 150% welcome bonus, and enjoy the best betting experience in Bangladesh.

Secure  |  bKash / Nagad  |  24/7 Support  |  18+
SSL Secured
Instant Deposit
24/7 Support
Welcome Bonus
Fully in Bengali
Responsible Gaming
বাংলা