I want to take a break from my account for a while — how do I do that, and can I log back in during that time?

10 sports offers two options: (1) Cooling-off Period: Temporarily close your account for 1, 7, or 30 days. You will be unable to log in during this period. Your account reactivates automatically once the time is up. (2) Self-Exclusion: For extended breaks lasting 6 months to 5 years. Once activated, self-exclusion cannot be cancelled before the period ends. To set this up, go to "Responsible Gaming" in your account menu or contact our support team — they'll assist you right away.

I don't understand betting odds — what do 1.85 or 2.50 mean, and how do I calculate my potential payout?

10 sports displays odds in decimal format — the easiest format to understand. Here's how it works: Your stake × odds = total payout. Example: You bet ৳100 at odds of 2.50 — if you win, you receive ৳100 × 2.50 = ৳250 (your ৳100 stake back plus ৳150 profit). At odds of 1.85, a ৳100 bet returns ৳100 × 1.85 = ৳185 (only ৳85 profit). The higher the odds, the lower the probability of winning — but the bigger the payout if you do. Odds close to 1.10 indicate a heavy favourite — more likely to win, but with minimal profit. Always check the odds and calculate your potential return before placing a bet.

10 sports | Responsible Gaming — Play Safe and Within Your Limits

What is Responsible Gaming and why does it matter?

Responsible gaming means treating betting like any other form of entertainment — the same way you'd enjoy a movie or a meal out. It's fun, but it's not everything.

10 sports wants every member to keep this boundary in mind — because when betting stops being entertainment and becomes an indispensable part of your life, that's when problems begin.

10 sports believes that a happy, healthy member is our best long-term partner. That's why every member's well-being matters more to us than our business interests.

Principles of Healthy Betting

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Set your budget upfront: Decide in advance how much you're willing to spend on betting each week or month.

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Accept losses: Never chase losses with bigger bets — this almost always leads to even greater losses.

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Manage your time: Set a limit on how long you play. Extended betting sessions impair your ability to make sound decisions.

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Keep alternative hobbies: Betting shouldn't be your only source of joy. Give equal space to family, friends, and hobbies.

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Keep a clear head: Never bet when you're angry, frustrated, or in an emotionally heightened state.

🔧 10 Sports Responsible Gaming Tools

Tools we provide to help you stay in control of your play.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, it can only be increased after a 48-hour waiting period — but reductions take effect immediately.

Session Time Limit

Set a daily limit on how long you spend on the platform. When your time is up, you'll receive an alert and have the option to end your session automatically.

Temporary Break

Pause your account for 1 day, 1 week, or 1 month. You won't be able to log in during this time. Access is restored automatically once the break period ends.

Self-Exclusion

For a longer break, self-exclusion can be activated for anywhere between 6 months and 5 years. During this period, your account will be completely inactive and you will receive no promotional communications.

Spend & Time Reports

View a detailed report of the time and money you've spent over the last 7, 30, or 90 days. This information is invaluable for making informed decisions.

24/7 Gaming Support

Our specially trained support team is always available to help with any questions or concerns related to Responsible Gaming — and everything is kept strictly confidential.

⚠️ Recognise the Warning Signs

Watch for these signs in yourself or someone close to you.

Chasing losses: Chasing losses with bigger bets, convinced that "one more win will fix everything."

Hiding from family and friends: Not letting family know how much time and money is going into betting.

Betting with essential funds: Using money meant for groceries, bills, or savings to fund betting.

Restlessness when unable to play: Feeling irritable, anxious, or restless when you're unable to bet.

Inability to stick to limits: Repeatedly placing more bets while telling yourself "this is the last one."

Impact on work or studies: Betting is affecting your focus at work or your studies.

📋 Steps to help yourself

Once you recognise the signs, take the following steps.

Acknowledge It

Ask yourself honestly — is betting having a negative impact on my life? Acknowledging it is the first step.

Set Limits or Take a Break

Set a deposit limit, session limit, or cooling-off period directly from your 10 sports account settings.

Tell Someone You Trust

Talk to a family member or a trusted friend about what you're going through. Having support makes it far easier than facing it alone.

Get Support

Talk to the 10 sports support team. If needed, seek help from a professional counsellor — there's absolutely no shame in it.

Build Alternatives

Find other sources of enjoyment outside of betting — sports, time with family, hobbies, or travel.

Check Yourself

Think back over the last 3 months and read through the statements below. Check any that apply to you.

10 Sports & Responsible Gaming — Our Commitment

Online betting is growing rapidly in Bangladesh. During cricket matches, millions of fans bet with real excitement — and that excitement is perfectly natural. But 10 sports always wants that enjoyment to stay just that, and never turn into a harmful addiction.

Responsible gaming doesn't mean you can't bet or have to play less. It means playing with awareness — knowing your limits, keeping a recreational mindset, and maintaining balance in the rest of your life. A responsible player stays level-headed after a big win and doesn't fall apart after a big loss.

Research shows that people who set a budget before betting find it far more enjoyable and are significantly less at risk of developing a problem. This one simple habit makes a real difference.

Using Responsible Gaming features on 10 sports is completely confidential. Whether you set a deposit limit or activate self-exclusion, that information remains strictly between you and our support team — no other members or third parties will ever know.

When a loved one struggles with problem gambling, those around them often don't know where to turn. If someone you know is facing this issue, you are welcome to contact the 10 sports support team — they will point you in the right direction.

Remember — 10 sports is your partner, not your opponent. We want you to keep playing and enjoying yourself for the long haul, and that means your wellbeing comes first. About Us Learn more.

Responsible Gaming — Keep the Fun, Avoid the Harm