Why we collect your personal information, where it's stored, how it's used, and whether it's ever shared with third parties — all explained clearly right here.
When you create an account or use 10 sports, certain information reaches us. This falls into two categories — what you provide directly and what is collected automatically.
| Data Type | Example | How We Collect |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form |
| Contact information | Mobile number, email address, physical address | Registration & Profile |
| Financial Information | BKash/Nagad number, bank account (last 4 digits) | Payment Process |
| Device Information | IP address, device ID, browser | Automatic |
| Usage Data | Login time, betting history, game activity | Automatic |
| Communication Records | Support chat, email correspondence | Customer Service |
10 sports collects only the information that is strictly necessary. We never ask for personal details beyond what is required. Your full bank account number or card number is never stored on our servers.
Every piece of information 10 sports collects has a specific purpose behind it. We never gather personal data without reason.
10 sports never sells your information to third parties for marketing purposes. That is our core commitment.
10 sports uses industry-leading technology to protect your data. Learn about every layer of our security:
Please note: No 10 sports employee will ever ask for your password, OTP, or payment PIN. If anyone requests this information, treat them as a fraudster and report it to our support team immediately.
10 sports never sells your personal information. However, limited data may be shared in specific circumstances:
Before sharing data with any third party, 10 sports ensures they maintain privacy and security standards equivalent to our own.
The 10 sports website and app use cookies to enhance user experience. Cookies are small data files stored in your browser or on your device.
You can disable cookies from your browser settings, though some platform features may not function properly as a result.
10 sports believes you should have full control over your own data. That's why the following rights are granted to you:
To exercise any of the rights listed above support@10sports.onl. Queries are typically responded to within 7 business days.
10 sports strictly prohibits anyone under the age of 18 from using the platform. Our policy on this is unambiguous:
10 sports never knowingly collects or stores information from minors. Any account identified as belonging to an underage user is immediately closed and all associated data is permanently deleted.
If parents believe their child is using 10 sports, they should immediately support@10sports.onlPlease contact us at . We will act promptly.
10 sports reserves the right to update this privacy policy as needed. When changes are made:
For any questions, concerns, or complaints regarding this Privacy Policy, please contact 10 sports:
Email: support@10sports.onl
Live Chat: Via the chat button at the bottom right of the platform — available 24/7
Response time: Usually within 24 hours, and faster for urgent matters.
The technologies and policies we follow to protect your privacy.
When signing up on any online platform, many people wonder — "Where is my data going? Could someone misuse it?" These concerns are completely valid, and 10 sports takes them seriously.
Data privacy matters deeply to people in Bangladesh — we understand the risks of a mobile number or NID falling into the wrong hands. That is why 10 sports has made data security its highest technical priority from day one.
A special note on payment information. When you deposit via bKash or Nagad on 10 sports, your full mobile banking PIN or password is never transmitted to us. Only the information needed to verify the transaction — such as the transaction reference number — is stored. Your complete financial details remain fully protected.
Cookies are another common concern. 10 sports uses cookies solely to improve your platform experience — for example, to remember your login or save your language preference. These cookies are never used to track you across other websites.
One final note — 10 sports' Privacy Policy is not set in stone. The internet evolves, technology advances, and new challenges emerge. We therefore review and update this policy regularly, always with the same goal in mind: stronger protection for your data. For more information on privacy, FAQ page can be viewed.
Answers to frequently asked questions about privacy and platform use.
With 256-bit security, a transparent privacy policy, and 24/7 support, 10 sports always has your back. Join today.